Why haven’t I received my ambassador application approval yet?
Application reviews typically take 3-5 business days. Ensure all required fields are complete. Contact support if delayed.
Welcome to the Ambassador Help Center
Please select a question on the left to see the answer here.
Can I participate if I live outside the country?
Our current program eligibility is not limited to residents of India. Updates about international expansion will be announced.
How do I cancel my participation?
Contact support to deactivate your account. Pending rewards will be processed as per the payout schedule.
How do I access my unique referral code?
Once approved, find your referral code in your dashboard under the "Scratch your Referral Code" section.
What if my referral code is not working?
Confirm the code is correctly entered and referral period is active. Contact support if problems persist.
How can I track my referral rewards or commissions?
Your dashboard provides real-time tracking of all referrals and earned rewards.
How do I know if my referral was successful?
Notifications and dashboard updates inform you when a referral completes a qualifying action.
I forgot my ambassador account password. How can I reset it?
Use the "Forgot Password" link on the login page to reset your password via email.
How do I update contact or payout details?
Log into your dashboard and update your profile settings anytime.
Who do I contact for technical issues?
Contact support through the dashboard "Help" tab. Provide screenshots for faster assistance.
What happens if I violate the program’s terms?
Violations may result in warnings or removal. Full terms are available in your welcome email and dashboard.
How long does payout take?
Payments are processed monthly, within 15 business days after month-end when commissions are earned.
What if a referred purchase is canceled or refunded?
Referral rewards for canceled or refunded purchases will be voided or deducted if credited.
Are there training sessions for new ambassadors?
Yes, regular webinars and tutorials are available in the "Training" section of the dashboard.
Can I participate in multiple ambassador programs?
Yes, but ensure compliance with each program's terms and avoid conflicting brand promotions.
How is my personal data used?
Your data is used only for management, communication, and payout purposes as detailed in our privacy policy.
Can I share my referral code on social media?
Yes, social sharing is encouraged. Please follow brand content guidelines.